Robin was fantastic. She even called me seeing that I was having trouble paying thru my account. She's is an asset to your company
Communicative and responsive customer service. After some suggestions, they came out perfectly. Love the product.
The customer service we recieve from the cap wholesalers team is unmatched. We order frequently and have started using Cap Wholesalers to deliver direct to our different sales territories which has saved us in both time and expense of breaking up orders for redistribution ourselves!
Great response, fast and efficient 🏄♂️
Spoke with Lisa and she was the biggest help and so patient with my questions regarding my first order. I recommend them for your wholesale needs and if you have questions, just call them!
Robin was exceptionally responsive in guding me through the process. I had some questions and concerns, not having done this before and she addressed them perfectly. Finally, I love the look and quality of the embroidered baseball caps with our company's logo. Well done!
Good quality hat and embroidery. Very popular with our staff. Easy ordering, helpful salespeople, and quick turnaround. This is our second order with Customizedwear.com because the first was great!
I have ordered custom logo embroidered hats from Customized Wear many times, and each time I have been very satisfied with the service, turnaround time, and quality of the products. I highly recommend using their services!
Made a call yestertday and they arrived at my office today. Couldn't belive how fast the service was. GREAT working with Ms Robin and Ms Lisa. Thank you BothThey both need a raise.
Great customer service and so friendly and helpful. Thank you!
We placed an order for custom Richardson hats as a "teaser" to see how the process went. We quickly sold out of them. We were so impressed we placed a second order for twice as many. I recommend CustomizedWear!
We needed eco-friendly hats for our company and were blessed to find Cap Wholesalers! We were fighting against time constraints but Katelyn and the rest of the team were really helpful to get our questions answered super quickly. Thank you team for your suggestions and assistance!
I have ordered hats from Customized Wear multiple times, and each time I have been completely satisfied with the service, turnaround time, and quality of the products. I highly recommend them!
Fast response with any questions and hats turned out better than expected. Will be ordering from customized wear again.
We have placed a couple of orders on this site and have no complaints. Our employees and clients absolutely love the customized camo trucker hat that we usually order. The ordering process itself, is the easiest thing and they are very quick to reply to your questions. I know we'll be placing many more orders in the future.
I found this company online a few years ago and have enjoyed working with them every since. I order these hats about 2 times a year for all of our employees and they are always happy. The quality is great and the customer service is awesome. I love companies that make my life easier when ordering products.
I have ordered customized products from Customized Wear multiple times, and each time I have been completely satisfied with the service, turnaround time, and quality of the products. I recommend them without reservation!
I ordered Caps for a special event and Robin was extremely helpful in providing me with a quotation and organising the artwork that I sent. She is an excellent communicator. I will be placing more orders in the next few weeks.
We ordered trucker hats for our 40th birthday (years ago) with a personal embroidered logo and they came out amazing. We get so many compliments! Just ordered another dozen and they knew exactly what we wanted.
The customer service is excellent! They have a huge selection of caps and I am always informed by a phone call from these great people when my orders are unavailable. They work hard to find you what you need and help find good alternatives when your product isnít available. I love how reorder/stock dates are given when viewing caps to let you know when and if they are available. The website is well laid out and super easy to navigate. All in all, they are a great team to work with and you canít beat the customer service.
Iíve ordered from these folks a number of times. Absolutely great customer service, and very easy to work with. Especially for an online company. Robin is great! Iím looking forward to the next order!
Lisa I Love those OTTO hats
Great hads !! With this model , I can sweat and it is not marked
What a great selection of hats!
Great job. Orders always perfect and on time. Thank you!
Lisette, was amazing to work with and very professional. Highly responsive and the hats look great!!
Lisa was amazing!! Helped me order what I was looking for, they had the product in stock!! Saved my tail!!! Will definitely be ordering more products!!
I needed a dozen hats in a small window of time and Customized wear delivered perfectly. The hats look great, good communication, and fast service!
We have ordered embroidered hats several times from here and are always pleased with them and the service. Highly recommended!
Very prompt, personal, and responsive. Thanks!
Was unable to get my payment to process online and called in for support! The support was above and beyond what I expected from an online company. Will defiantly be back to shop again!
We have worked several times with Robin to order her uniform hats for our business customers. She is always a pleasure to work with and has excellent communication skills.
good quality pleasant to the body
I advise everyone to shop
At Innovative Skilled Trades, we only order our beanies from Customized Wear/Hatco. We get them personalized with our logo, and the process is super easy and quick. They always make sure to verify what we want in order to make sure that we will be satisfied with the final outcome. I would recommend them to anyone!!
Awesome customer service. Will continue to order from here. Thank you
This is our second order with customizedwear.com & it was almost a disaster! Luckily, we were contacted to confirm shipping information. That's when I realized I had mistakenly ordered the wrong hats! But, it was no problem at all! They simply canceled my previous order, and set me up with the right products! It's refreshing to find a company who takes their customer service seriously!
Very easy to order online. I called to check tracking info and the lady tracked my package for me, told me when it would arrive, and provided me with tracking info. She was very sweet and professional. Will definitely being doing business with them again. A little extra effort goes a long way with people and she provided that service.
Customizedwear.com has been a pleasure to work with. I love the fact that I get to talk to the same customer service representative everything I reorder, this makes ordering soo easy! The embroidery is always top notch and the hats are always just as described. Thank you Customizedwear.com!
I had an excellent experience with Hatco ! Excellent customer service, nice products, I will definitely order again :)
Ordering is always a breeze and dealing with the same person every time makes it even better. the production is quality and fast and the shipping quick.
Ordered a variety of different hats and customer service went out of their way to send pictures of samples and their opinion on how well they were turning out. We reordered several different hats within a few weeks because they were such a big hit.
Lisette has been our rep for our orders and she is very quick responsive to all my email and efficient. The hats we have order we are very please with and our employees put customers love them.
The hats came out exactly as we wanted. Thanks so much!
We have had a great experience. The hats look great and the customer service was excellent! We own a commercial landscape company and our guys are constantly in hats. They love these!
you can sweat and it is not marked on the cap... is great quality
Great Prices and QUICK Delivery. The Hats arrived faster than my stickers from another company and the stickers were ordered a few days prior! Kudos
This is my second time ordering and we are very satisfied with our purchases. Also love the fast shipping.
Thank you Lisa for great help and cooperation with my first order. Looking forward to place my second order soon!
Thank you Donna and Katelyn for great customer service. I look forward to future business with Cap Wholesalers.
Lisetta has been my rep on both of my orders, she is quick and efficient. Excellent quality in hats with great one-stop price from lettering to embroidering logos.
Quick delivery and friendly CS.
Excellent turn around time! Just what I ordered
This is the second order our company has placed for these hats. Ordering online was quick and easy. The quality of embroidery was perfect and the sales team was very courteous and helpful. Our employees love these hat.
We received our hats after several weeks of correspondence and working back and forth on making the logo just right, picking out just the right hats, getting the price point in the range we could spend. Robin was right there helping all the way. The hats and embroidery are right on. They worked with the logo to make it work out and look the best. Our customers love the hats.
I've place several orders with customized wear and always get good results. The selection of hats is great and the turn around time is quick. My interactions with customer service have been pleasant and professional. My only reason for not giving 5 stars is the choice of embroidery colors is somewhat limited and the process for setting up the embroidery when you order multiple styles is cumbersome. Other than that, I'm a satisfied customer who will continue ordering.
Great and prompt customer service and overall high-quality outcome! Placing our second order with them now, the price is right and the turn around is quick considering the design is involved. Thanks for being easy to work with!
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