Robin Mosure has been fantastic. Kind, extremely helpful, cares about her job, makes Cap Wholesalers look like a very well run business, and makes me want to continue doing business with the company.

Customized Wear has been my #1 choice for custom hats for my company. Great service and quality.

I’m a new business owner so promoting the business with “swag” is incredibly important. I was thrilled to have found Customized Wear/Hatco because they had exactly what I was looking for in a promotional hat. I worked with Robin and she was exceptional with communication, sending me proofs, making changes as requested, and keeping me up to date with timelines for delivery. When I received the hats, I could not have been more pleased. Numerous people have requested the hat because it turned out so well, so I’m having to order more! Thanks again for everything!

I’ve ordered hats through Robin multiple times now for 3 different businesses. She has always been incredibly helpful and quick, and the hats are great quality.

Really great customer service. Robin is the best!!!

I have placed several orders and Lisette is always terrific. She’s super responsive both in responding to emails and getting orders placed quickly, and she’s helpful and informative too. Thank you for another great transaction! Oh, and the Richardson hats turned out really nice too.

Had a great time working with Robin. Communication was very easy and professional and everything went as planned. Would order again.

Purchased a few hats with 3D embroidery and patches and they all came out great. Good company to deal with. Thank you

I reached out through their website and received a quick response back. Working with Robin was easy and all questions answered in timely courteous manner. Will use again and highly recommend to everyone!

I can go on and on about Robin but I'll get straight to the point. She's a professional, she's patient, and she'll go above and beyond for you with every single detail and project! I look forward to working with her again!

We have been customers for several years. I just wanted to thank Robin and HATCO for a job well done. We are always happy with our orders and the great customer service.

I was a bit skeptical about ordering from this company at first but they had great prices and the brand of hats we wanted. I was surprised to have received a personal email from one of their team members, Lisette upon my order. From there, the entire process felt like I was working with a small local business. She went above and beyond to make sure that our design was taken care of and even made two proofs for us. We are extremely happy with the fast service and support from this company. Will definitely come back.

Lisette is amazing to work with! She made the process quick and easy. Will definitely be ordeing again!

Lisette was incredibly responsive and communicative!! She was always available and enthusiastic to answer my many questions help with our order. Great quality products, also!

After giving some local businesses a chance at producing quality logoed hats for our nonprofit, I was very disappointed in the quality of their work. I reached out to Hatco to see if they could help and they knocked it out the park. Robin did and excellent job on the proofs and the quality of the embroidery was top notch. I now order all my hats exclusively through this site!

Terrific customer service. Fast turn around. Excellent end result.

This was my very first experience with this company and I had tons of questions prior to authorizing my hats and brand to go into production. The customer service was beyond excellent and the product was everything could could have hoped for. This was a first time run of this product and the customer service representative that helped me was more than patient with me and all of the questions that I had and kept me informed on the process of my order right down to the shipping and providing me with a tracking number. very pleased with my purchase and I will definitely be placing a re order.

This was my second time ordering with Customizedwear.com . So far the experience has been great. The customer service and ease to reach someone to discuss the job has been fantastic. I needed a rush job done and Robin was very informative on what we could or couldn't do and worked with me to ensure I was able to get the product in time.

We ordered custom hats for the coffee company I work for and they turned out so great! Robin was so easy to work with, had very fast communication, and our hats arrived just 3 weeks after our order was placed. My staff are LOVING the hats, the quality of hat/stitching is really clean! Just ordered another batch in a different color. Highly recommend!

We've been using Hatco for years to make our hats we give to our clients going on river trips. Thank you Lisette for stellar customer service all of these years!