After giving some local businesses a chance at producing quality logoed hats for our nonprofit, I was very disappointed in the quality of their work. I reached out to Hatco to see if they could help and they knocked it out the park. Robin did and excellent job on the proofs and the quality of the embroidery was top notch. I now order all my hats exclusively through this site!
Terrific customer service. Fast turn around. Excellent end result.
This was my very first experience with this company and I had tons of questions prior to authorizing my hats and brand to go into production. The customer service was beyond excellent and the product was everything could could have hoped for. This was a first time run of this product and the customer service representative that helped me was more than patient with me and all of the questions that I had and kept me informed on the process of my order right down to the shipping and providing me with a tracking number. very pleased with my purchase and I will definitely be placing a re order.
This was my second time ordering with Customizedwear.com . So far the experience has been great. The customer service and ease to reach someone to discuss the job has been fantastic. I needed a rush job done and Robin was very informative on what we could or couldn't do and worked with me to ensure I was able to get the product in time.
We ordered custom hats for the coffee company I work for and they turned out so great! Robin was so easy to work with, had very fast communication, and our hats arrived just 3 weeks after our order was placed. My staff are LOVING the hats, the quality of hat/stitching is really clean! Just ordered another batch in a different color. Highly recommend!
We've been using Hatco for years to make our hats we give to our clients going on river trips. Thank you Lisette for stellar customer service all of these years!
We have had prompt service from this company. Itís our second year doing business with customized wear.Thier customer service has been outstanding as well as their knowledge about the products and services! Highly recommended!!! 5 stars
I am very pleased with this company I tried several local companies to embroider hats for our new business and they were higher and never got back to me. This company responded quickly check product for me did an awesome job on helping me to pick the best colors for our embroidery hats. I was a little nervous at using an online company but they turned out to be pretty amazing. Our employees love the hats and even other companies said they did an awesome job on the stitching. They were also quick at delivering them. I will not go anywhere else to get our embroidered done. And Lisette Diaz was amazing on helping on everything!!! Grey job guys for being quick and nice on handling my first order!!
Just placed my second order for "THE TRENTHAM TEAM" with Lisette and she has been so helpful. People love our hats.
We have worked with Hatco for over a decade, and specifically with Lisette for the past several years. She has always been very helpful, and the service provided has always been great. I would highly recommend them to anyone looking for branded caps. They are fast, thorough, and very competitively priced.
Second time ordering from Robin and just like the first order I experienced great communication through the entire process. Fast response and very knowledgeable. Canít say enough good things about the custom products and GREAT customer service!
It was a pleasure working with Robin on making sure we had the caps I wanted and the embroidery right. Real pleased and will come back for more in a heart beat.
Lisette was absolutely amazing and incredibly helpful. She was able to help me expedite my order over the phone and called to update me on the status of my proof, order confirmation and shipping status. I really appreciate her and I hope you give her a raise for going over and beyond and being so kind. Thank you Lisette!
I have been having uniforms made for 17 years now and without a doubt Customizedwear.com has done the best job with my hats than I have seen in a long time, if ever. I cannot wait to see what they do with my shirts and jacket. Robin M. has been awesome to work with. Thanks again Robin!
I have purchased some mesh Trucker Hats twice now and love them. The online ordering is easy, the price is very fair and the customer service is great. We had our employees blow through the first 100 like hot cakes! Cannot wait for the next batch!
i've tried quite a few places online found quality hats and great communication right here... im done searching
We loved the customization of our camo hats! Excellent quality, excellent pricing! So happy with our previous order that we are returning for another large order!
You will love the way they work and guide you, they help to create a piece art. I can't wait to start new project!
I couldn't be happier with the customer service and final product from customizedwear.com. The embroidery on the caps was top quality. I will use this company for all of our upcoming upcoming projects.
Once again, we received quick, responsive service. Repeat orders are so easy with Customizedwear! Thank you!
We have ordered from Customizedwear.com for the last year now for Bingham Dermatology. We designed some hats to give away to patients and promote the business. The patients have loved them! Thanks to Lisette in customer service who has made the process easy! Great Company and excellent service!
Our hats are awesome! Customers and employees alike are always asking for new ones!
The only place we trust with our company hats and our twins hats!!!!
We have ordered multiple times from Customized wearl. Lisette is always responsive and easy to work with. The products have always met or exceeded our expectations and we'll continue to buy from them. Very easy to work with and highly recommended.
Working with Customized Hats was a very smooth process. Lizette was very helpful with any questions I had. Am ordering more hats, as the others were so popular.
I purchased 2 dozen hats for the first time with customized wear and it was a delight! The customer service rep for embroidery made my transactions easy and fast. Canít wait for my next order!!!
Big shout out to customizedWear for the custom hats I had made! They cane out amazing all the guys loved them and Robin kept me updated through the entire process! Thanks again!
Very easy to work with and quick to respond. The quality of the stitchwork was great and the colors were true to the proof. The initial order was so well-received that we put in a second order for additional sizes.
Fantastic service and an even better result for the hats. They are very well done and Robin was there every step of the way to ensure it turned out as I imagined!
Lisette was awesome ! This was my first hat order . She guided me through the process . Our hats came out great !! We get a ton of compliments. Thanks for all of your help Lisette !!!
Robin was exceptionally responsive in guding me through the process. I had some questions and concerns, not having done this before and she addressed them perfectly. Finally, I love the look and quality of the embroidered baseball caps with our company's logo. Well done!
Good quality hat and embroidery. Very popular with our staff. Easy ordering, helpful salespeople, and quick turnaround. This is our second order with Customizedwear.com because the first was great!
We placed an order for custom Richardson hats as a "teaser" to see how the process went. We quickly sold out of them. We were so impressed we placed a second order for twice as many. I recommend CustomizedWear!
I have ordered hats from Customized Wear multiple times, and each time I have been completely satisfied with the service, turnaround time, and quality of the products. I highly recommend them!
Fast response with any questions and hats turned out better than expected. Will be ordering from customized wear again.
We have placed a couple of orders on this site and have no complaints. Our employees and clients absolutely love the customized camo trucker hat that we usually order. The ordering process itself, is the easiest thing and they are very quick to reply to your questions. I know we'll be placing many more orders in the future.
I have ordered customized products from Customized Wear multiple times, and each time I have been completely satisfied with the service, turnaround time, and quality of the products. I recommend them without reservation!
We ordered trucker hats for our 40th birthday (years ago) with a personal embroidered logo and they came out amazing. We get so many compliments! Just ordered another dozen and they knew exactly what we wanted.
I needed a dozen hats in a small window of time and Customized wear delivered perfectly. The hats look great, good communication, and fast service!
We have ordered embroidered hats several times from here and are always pleased with them and the service. Highly recommended!
We have worked several times with Robin to order her uniform hats for our business customers. She is always a pleasure to work with and has excellent communication skills.
At Innovative Skilled Trades, we only order our beanies from Customized Wear/Hatco. We get them personalized with our logo, and the process is super easy and quick. They always make sure to verify what we want in order to make sure that we will be satisfied with the final outcome. I would recommend them to anyone!!
Customizedwear.com has been a pleasure to work with. I love the fact that I get to talk to the same customer service representative everything I reorder, this makes ordering soo easy! The embroidery is always top notch and the hats are always just as described. Thank you Customizedwear.com!
I had an excellent experience with Hatco ! Excellent customer service, nice products, I will definitely order again :)
Ordering is always a breeze and dealing with the same person every time makes it even better. the production is quality and fast and the shipping quick.
Ordered a variety of different hats and customer service went out of their way to send pictures of samples and their opinion on how well they were turning out. We reordered several different hats within a few weeks because they were such a big hit.
Lisette has been our rep for our orders and she is very quick responsive to all my email and efficient. The hats we have order we are very please with and our employees put customers love them.
The hats came out exactly as we wanted. Thanks so much!
Lisetta has been my rep on both of my orders, she is quick and efficient. Excellent quality in hats with great one-stop price from lettering to embroidering logos.
This is the second order our company has placed for these hats. Ordering online was quick and easy. The quality of embroidery was perfect and the sales team was very courteous and helpful. Our employees love these hat.
We received our hats after several weeks of correspondence and working back and forth on making the logo just right, picking out just the right hats, getting the price point in the range we could spend. Robin was right there helping all the way. The hats and embroidery are right on. They worked with the logo to make it work out and look the best. Our customers love the hats.
I've place several orders with customized wear and always get good results. The selection of hats is great and the turn around time is quick. My interactions with customer service have been pleasant and professional. My only reason for not giving 5 stars is the choice of embroidery colors is somewhat limited and the process for setting up the embroidery when you order multiple styles is cumbersome. Other than that, I'm a satisfied customer who will continue ordering.
Great and prompt customer service and overall high-quality outcome! Placing our second order with them now, the price is right and the turn around is quick considering the design is involved. Thanks for being easy to work with!
Everyone I dealt with during the whole process of ordering samples to receiving the finished product was super helpful and patient with my questions. I found the exact style of hat I was looking for and the screen print quality was great. In less than one week I'm close to selling out my current stock of trucker hats and have already placed a reorder! Thanks for the great work!
working on placing my 2nd custom hat order. I was a little hesitant at first especially trying to do an on-line order but let me just say I haven't been disappointed at all!! the quality of their products and customer service is absolutely outstanding. Lisette has been a big help in putting together my orders. thanks!
We have re-ordered numerous times and will continue to. The product is top notch at a good price point and the service has been tremendous. Highly Recommend!
I was initially a little hesitant to place a custom online order nonetheless, Lisette was great help. She was available to answer all questions via email and phone. I placed an order and received my merchandise within a week. The quality and detail of the embroidered logo look great. We will be using this company for future orders.
I have placed a number of orders for custom caps. The quality and customer service has been outstanding. Robin has taken excellent care of me each time and has made the process even easier! Highly recommend!
Everything from placing the order with customer service to working with the staff on production to the final product was nothing but spectacular! The finished product was better than expected and we continue to place reorders, highly recommend!
We were very pleased with our order! All of the caps looked fantastic and Lisette was very pleasant and helpful when we needed a rush order!
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