Very prompt, personal, and responsive. Thanks!
Was unable to get my payment to process online and called in for support! The support was above and beyond what I expected from an online company. Will defiantly be back to shop again!
We have worked several times with Robin to order her uniform hats for our business customers. She is always a pleasure to work with and has excellent communication skills.
good quality pleasant to the body
At Innovative Skilled Trades, we only order our beanies from Customized Wear/Hatco. We get them personalized with our logo, and the process is super easy and quick. They always make sure to verify what we want in order to make sure that we will be satisfied with the final outcome. I would recommend them to anyone!!
Awesome customer service. Will continue to order from here. Thank you
This is our second order with customizedwear.com & it was almost a disaster! Luckily, we were contacted to confirm shipping information. That's when I realized I had mistakenly ordered the wrong hats! But, it was no problem at all! They simply canceled my previous order, and set me up with the right products! It's refreshing to find a company who takes their customer service seriously!
Very easy to order online. I called to check tracking info and the lady tracked my package for me, told me when it would arrive, and provided me with tracking info. She was very sweet and professional. Will definitely being doing business with them again. A little extra effort goes a long way with people and she provided that service.
Customizedwear.com has been a pleasure to work with. I love the fact that I get to talk to the same customer service representative everything I reorder, this makes ordering soo easy! The embroidery is always top notch and the hats are always just as described. Thank you Customizedwear.com!
I had an excellent experience with Hatco ! Excellent customer service, nice products, I will definitely order again :)
Ordering is always a breeze and dealing with the same person every time makes it even better. the production is quality and fast and the shipping quick.
Ordered a variety of different hats and customer service went out of their way to send pictures of samples and their opinion on how well they were turning out. We reordered several different hats within a few weeks because they were such a big hit.
Lisette has been our rep for our orders and she is very quick responsive to all my email and efficient. The hats we have order we are very please with and our employees put customers love them.
The hats came out exactly as we wanted. Thanks so much!
We have had a great experience. The hats look great and the customer service was excellent! We own a commercial landscape company and our guys are constantly in hats. They love these!
you can sweat and it is not marked on the cap... is great quality
Great Prices and QUICK Delivery. The Hats arrived faster than my stickers from another company and the stickers were ordered a few days prior! Kudos
This is my second time ordering and we are very satisfied with our purchases. Also love the fast shipping.
Thank you Lisa for great help and cooperation with my first order. Looking forward to place my second order soon!
Thank you Donna and Katelyn for great customer service. I look forward to future business with Cap Wholesalers.
Lisetta has been my rep on both of my orders, she is quick and efficient. Excellent quality in hats with great one-stop price from lettering to embroidering logos.
Excellent turn around time! Just what I ordered
This is the second order our company has placed for these hats. Ordering online was quick and easy. The quality of embroidery was perfect and the sales team was very courteous and helpful. Our employees love these hat.
We received our hats after several weeks of correspondence and working back and forth on making the logo just right, picking out just the right hats, getting the price point in the range we could spend. Robin was right there helping all the way. The hats and embroidery are right on. They worked with the logo to make it work out and look the best. Our customers love the hats.
I've place several orders with customized wear and always get good results. The selection of hats is great and the turn around time is quick. My interactions with customer service have been pleasant and professional. My only reason for not giving 5 stars is the choice of embroidery colors is somewhat limited and the process for setting up the embroidery when you order multiple styles is cumbersome. Other than that, I'm a satisfied customer who will continue ordering.
Great and prompt customer service and overall high-quality outcome! Placing our second order with them now, the price is right and the turn around is quick considering the design is involved. Thanks for being easy to work with!
Everyone I dealt with during the whole process of ordering samples to receiving the finished product was super helpful and patient with my questions. I found the exact style of hat I was looking for and the screen print quality was great. In less than one week I'm close to selling out my current stock of trucker hats and have already placed a reorder! Thanks for the great work!
Lisa Burk was great ! Going the extra mile . I wish she worked for me !
working on placing my 2nd custom hat order. I was a little hesitant at first especially trying to do an on-line order but let me just say I haven't been disappointed at all!! the quality of their products and customer service is absolutely outstanding. Lisette has been a big help in putting together my orders. thanks!
We have re-ordered numerous times and will continue to. The product is top notch at a good price point and the service has been tremendous. Highly Recommend!
I was initially a little hesitant to place a custom online order nonetheless, Lisette was great help. She was available to answer all questions via email and phone. I placed an order and received my merchandise within a week. The quality and detail of the embroidered logo look great. We will be using this company for future orders.
Thank you Robin for your continued help with our hat order. We have ordered hats for several years and Robin has always been very courteous and helpful.. will continue to do business.
I have placed a number of orders for custom caps. The quality and customer service has been outstanding. Robin has taken excellent care of me each time and has made the process even easier! Highly recommend!
Love working with this team! Lisette is the best! Thank you for everything!
Everything from placing the order with customer service to working with the staff on production to the final product was nothing but spectacular! The finished product was better than expected and we continue to place reorders, highly recommend!
The customer service and products are both top-notch!
I was very hesitant to order online for my company needs, but couldn't be more happy with Customized Wear! Lisette did a great job with all communication from beginning to end. The process was painless and when I opened the order today I was very pleased with the quality and craftsmanship. The logo was perfect and ready to reorder! Great job and thanks Lisette!
We were very pleased with our order! All of the caps looked fantastic and Lisette was very pleasant and helpful when we needed a rush order!
Very pleased with my last 2 orders. Quick Response time and quality work
Robin, our company's Customer Service Specialist, has been a great partner. She went above and beyond to get us comfortable moving forward with our first order. We will be submitting a reorder very soon.
These were the best caps we've ever ordered. We had some very specific design requests and logo position and they make it look GREAT. The thread color match to the mesh back was perfect. Clean and classy embroidery and we immediately reordered the same day we got our order in.
Our Veterans Group ordered a small number of Flexfit caps with our logo. They sold out in minutes. I'm placing a reorder today! Customizedwear delivers a quality product with great service (Lisette is awesome!). We'll be a customer for years.......
I found the perfect fitting hat and a company that can put my logo on it. Very pleased.
We were very happy we picked customizedwear.com to embroider our company hats. Lisette was very helpful and the team made revisions to our logo to make our hats turn out very good looking and professional. Thank You!
This is my 3rd order and my hats turn out great every time. I also love the quick email replies and how easy it is to get an order placed!
We have placed several orders with Lisette at Customized Wear and have been pleased every time. Quality, service, delivery and pricing has been excellent each time. Lisette goes out of her way to offer excellent customer service! We will keep doing our hat orders through Customized Wear.
Great hats and embroidery turned out wonderful! Placing my 2nd order!
Lisette and the Customized Wear team are awesome. This was my second run of hats with them. The original design I wanted on the hat did not turn out as I had hoped. She immediately got sample made with my backup design at no extra cost and got the order fulfilled very quickly. Thanks Customized Wear!
Roo Grostein, host of Local Smoke Radio
2nd time ordering from CustomizedWear and feel their customer service is excellent. They communicate through email as well as phone in a very friendly manner. Hats look great as well!
Excellent customs hats. Placing another order today!
This is my 2nd time ordering hats from CustomizedWear.com . From the online ordering process to uploading my logo for the hat, it's been a super easy process. They sent me a sample and everything was correct. Got my shipment super fast! Thanks
These guys are great. Awesome hats for a great price. Excellent customer service.
Wow, couldn't ask for an easier site and selection when ordering products. Easy check-out and great customer service. Thanks CapWholesalers!!
Very user friendly process, very prompt and accurate service. Love the hats, thing turned out great. Very pleasant and friendly to speak to on the phone as well. Thanks.
I really like having all the options and in the end, the pricing is great as well as the process. I really appreciate the prompt email conversations.
We've used customized wear now for several jobs, they've always been very organized when it comes to making sure the product is right the first time, I love that they give you a sample before going to production. You won't find a better price for the quality.
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