After giving some local businesses a chance at producing quality logoed hats for our nonprofit, I was very disappointed in the quality of their work. I reached out to Hatco to see if they could help and they knocked it out the park. Robin did and excellent job on the proofs and the quality of the embroidery was top notch. I now order all my hats exclusively through this site!
Terrific customer service. Fast turn around. Excellent end result.
This was my very first experience with this company and I had tons of questions prior to authorizing my hats and brand to go into production. The customer service was beyond excellent and the product was everything could could have hoped for. This was a first time run of this product and the customer service representative that helped me was more than patient with me and all of the questions that I had and kept me informed on the process of my order right down to the shipping and providing me with a tracking number. very pleased with my purchase and I will definitely be placing a re order.
This was my second time ordering with Customizedwear.com . So far the experience has been great. The customer service and ease to reach someone to discuss the job has been fantastic. I needed a rush job done and Robin was very informative on what we could or couldn't do and worked with me to ensure I was able to get the product in time.
We ordered custom hats for the coffee company I work for and they turned out so great! Robin was so easy to work with, had very fast communication, and our hats arrived just 3 weeks after our order was placed. My staff are LOVING the hats, the quality of hat/stitching is really clean! Just ordered another batch in a different color. Highly recommend!
We've been using Hatco for years to make our hats we give to our clients going on river trips. Thank you Lisette for stellar customer service all of these years!
We have had prompt service from this company. Itís our second year doing business with customized wear.Thier customer service has been outstanding as well as their knowledge about the products and services! Highly recommended!!! 5 stars
I am very pleased with this company I tried several local companies to embroider hats for our new business and they were higher and never got back to me. This company responded quickly check product for me did an awesome job on helping me to pick the best colors for our embroidery hats. I was a little nervous at using an online company but they turned out to be pretty amazing. Our employees love the hats and even other companies said they did an awesome job on the stitching. They were also quick at delivering them. I will not go anywhere else to get our embroidered done. And Lisette Diaz was amazing on helping on everything!!! Grey job guys for being quick and nice on handling my first order!!
Just placed my second order for "THE TRENTHAM TEAM" with Lisette and she has been so helpful. People love our hats.
We have worked with Hatco for over a decade, and specifically with Lisette for the past several years. She has always been very helpful, and the service provided has always been great. I would highly recommend them to anyone looking for branded caps. They are fast, thorough, and very competitively priced.
Second time ordering from Robin and just like the first order I experienced great communication through the entire process. Fast response and very knowledgeable. Canít say enough good things about the custom products and GREAT customer service!
It was a pleasure working with Robin on making sure we had the caps I wanted and the embroidery right. Real pleased and will come back for more in a heart beat.
Lisette was absolutely amazing and incredibly helpful. She was able to help me expedite my order over the phone and called to update me on the status of my proof, order confirmation and shipping status. I really appreciate her and I hope you give her a raise for going over and beyond and being so kind. Thank you Lisette!
I have been having uniforms made for 17 years now and without a doubt Customizedwear.com has done the best job with my hats than I have seen in a long time, if ever. I cannot wait to see what they do with my shirts and jacket. Robin M. has been awesome to work with. Thanks again Robin!
I have purchased some mesh Trucker Hats twice now and love them. The online ordering is easy, the price is very fair and the customer service is great. We had our employees blow through the first 100 like hot cakes! Cannot wait for the next batch!
i've tried quite a few places online found quality hats and great communication right here... im done searching
We loved the customization of our camo hats! Excellent quality, excellent pricing! So happy with our previous order that we are returning for another large order!
You will love the way they work and guide you, they help to create a piece art. I can't wait to start new project!
I couldn't be happier with the customer service and final product from customizedwear.com. The embroidery on the caps was top quality. I will use this company for all of our upcoming upcoming projects.
Once again, we received quick, responsive service. Repeat orders are so easy with Customizedwear! Thank you!
We have ordered from Customizedwear.com for the last year now for Bingham Dermatology. We designed some hats to give away to patients and promote the business. The patients have loved them! Thanks to Lisette in customer service who has made the process easy! Great Company and excellent service!
Our hats are awesome! Customers and employees alike are always asking for new ones!
The only place we trust with our company hats and our twins hats!!!!
We have ordered multiple times from Customized wearl. Lisette is always responsive and easy to work with. The products have always met or exceeded our expectations and we'll continue to buy from them. Very easy to work with and highly recommended.
Working with Customized Hats was a very smooth process. Lizette was very helpful with any questions I had. Am ordering more hats, as the others were so popular.
I purchased 2 dozen hats for the first time with customized wear and it was a delight! The customer service rep for embroidery made my transactions easy and fast. Canít wait for my next order!!!
Big shout out to customizedWear for the custom hats I had made! They cane out amazing all the guys loved them and Robin kept me updated through the entire process! Thanks again!
Very easy to work with and quick to respond. The quality of the stitchwork was great and the colors were true to the proof. The initial order was so well-received that we put in a second order for additional sizes.
Fantastic service and an even better result for the hats. They are very well done and Robin was there every step of the way to ensure it turned out as I imagined!
These guys are awesome. On the rare occasion they are out of something, they call you with alternatives ready!!! They adjust the payment on the card and and ship it out without delay!!!Well done
Robin was wonderful, helpful and very nice to deal with handled all my concerns and gave me ideas too.
The products are exactly as they are stated on the website. Arrived in a timely manner and in good condition. If I need help Lisa is always there and very prompt I must add.
Lisette was awesome ! This was my first hat order . She guided me through the process . Our hats came out great !! We get a ton of compliments. Thanks for all of your help Lisette !!!
Robin was fantastic. She even called me seeing that I was having trouble paying thru my account. She's is an asset to your company
Communicative and responsive customer service. After some suggestions, they came out perfectly. Love the product.
The customer service we recieve from the cap wholesalers team is unmatched. We order frequently and have started using Cap Wholesalers to deliver direct to our different sales territories which has saved us in both time and expense of breaking up orders for redistribution ourselves!
Great response, fast and efficient 🏄♂️
Spoke with Lisa and she was the biggest help and so patient with my questions regarding my first order. I recommend them for your wholesale needs and if you have questions, just call them!
Robin was exceptionally responsive in guding me through the process. I had some questions and concerns, not having done this before and she addressed them perfectly. Finally, I love the look and quality of the embroidered baseball caps with our company's logo. Well done!
Good quality hat and embroidery. Very popular with our staff. Easy ordering, helpful salespeople, and quick turnaround. This is our second order with Customizedwear.com because the first was great!
I have ordered custom logo embroidered hats from Customized Wear many times, and each time I have been very satisfied with the service, turnaround time, and quality of the products. I highly recommend using their services!
Made a call yestertday and they arrived at my office today. Couldn't belive how fast the service was. GREAT working with Ms Robin and Ms Lisa. Thank you BothThey both need a raise.
Great customer service and so friendly and helpful. Thank you!
We placed an order for custom Richardson hats as a "teaser" to see how the process went. We quickly sold out of them. We were so impressed we placed a second order for twice as many. I recommend CustomizedWear!
We needed eco-friendly hats for our company and were blessed to find Cap Wholesalers! We were fighting against time constraints but Katelyn and the rest of the team were really helpful to get our questions answered super quickly. Thank you team for your suggestions and assistance!
I have ordered hats from Customized Wear multiple times, and each time I have been completely satisfied with the service, turnaround time, and quality of the products. I highly recommend them!
Fast response with any questions and hats turned out better than expected. Will be ordering from customized wear again.
We have placed a couple of orders on this site and have no complaints. Our employees and clients absolutely love the customized camo trucker hat that we usually order. The ordering process itself, is the easiest thing and they are very quick to reply to your questions. I know we'll be placing many more orders in the future.
I found this company online a few years ago and have enjoyed working with them every since. I order these hats about 2 times a year for all of our employees and they are always happy. The quality is great and the customer service is awesome. I love companies that make my life easier when ordering products.
I have ordered customized products from Customized Wear multiple times, and each time I have been completely satisfied with the service, turnaround time, and quality of the products. I recommend them without reservation!
I ordered Caps for a special event and Robin was extremely helpful in providing me with a quotation and organising the artwork that I sent. She is an excellent communicator. I will be placing more orders in the next few weeks.
We ordered trucker hats for our 40th birthday (years ago) with a personal embroidered logo and they came out amazing. We get so many compliments! Just ordered another dozen and they knew exactly what we wanted.
The customer service is excellent! They have a huge selection of caps and I am always informed by a phone call from these great people when my orders are unavailable. They work hard to find you what you need and help find good alternatives when your product isnít available. I love how reorder/stock dates are given when viewing caps to let you know when and if they are available. The website is well laid out and super easy to navigate. All in all, they are a great team to work with and you canít beat the customer service.
Iíve ordered from these folks a number of times. Absolutely great customer service, and very easy to work with. Especially for an online company. Robin is great! Iím looking forward to the next order!
Lisa I Love those OTTO hats
Great hads !! With this model , I can sweat and it is not marked
What a great selection of hats!
Great job. Orders always perfect and on time. Thank you!
Shopping Cart Software -powered by MightyMerchant v5.1